Privacy Policy

Data controller: trymysite.co.uk, operated by Darren Carter.

Contact: admin@trymysite.co.uk

We are responsible for the personal data you provide to us through this website. If you have any questions about how we handle your data, please get in touch at the address above.

We collect personal data in the following situations:

Contact form

• Your name
• Your email address
• Your phone number (optional)
• The message you send us

Account registration

• Your name
• Your email address
• A password (stored securely as a one-way hash — we cannot see your password)

Project brief

• Business name and industry
• Website purpose, target audience, style preferences, pages needed and any other details you provide in your brief

Revision requests

• The description of changes you request and any follow-up correspondence

Technical data

• Session cookies (small files stored in your browser to keep you logged in — see our Cookie Policy)

We do not collect payment card details. Payments are handled separately and are not processed through this website.

We process your personal data on the following legal bases under UK GDPR:

• Contract: To provide the web design and hosting service you have requested — including handling your brief, revisions and project correspondence.
• Legitimate interests: To respond to enquiries submitted via the contact form and to manage our business relationship with you.
• Legal obligation: Where we are required to retain records by law.

• To respond to your enquiry or message
• To create and manage your client account
• To build your website according to your brief
• To handle revision requests and project correspondence
• To send you service-related emails (for example, when we reply to a revision request)
• To keep records of projects and payments as required

We do not use your data for marketing without your explicit consent. We do not sell your data to anyone.

We do not sell or share your personal data with third parties for marketing purposes. We may share your data with:

• Hosting provider (IONOS): Our website and its database are hosted on IONOS UK servers. Your data is stored on those servers.
• Email service: Emails sent from this site use the server's mail function. We do not use third-party email marketing platforms.

All data is stored on UK-based servers.

• Contact form messages: We keep these for as long as is necessary to respond and for a reasonable period afterwards for reference.
• Account and project data: Kept for the duration of your project and for up to 6 years afterwards in line with standard UK business record-keeping requirements.
• Revision requests: Kept as part of your project record.

You can request deletion of your data at any time (see Section 8).

We take reasonable steps to protect your data, including:

• HTTPS encryption on all pages (SSL certificate)
• Passwords stored as secure one-way hashes (bcrypt)
• Database access restricted to authorised users only
• Admin area password-protected and separate from the customer area

No method of transmission over the internet is 100% secure. If you have concerns about a specific data security matter, please contact us.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Erase your data (the "right to be forgotten"), subject to any legal obligations we have to retain records
• Restrict how we process your data in certain circumstances
• Object to processing based on legitimate interests
• Data portability — receive your data in a structured, commonly used format

To exercise any of these rights, email us at admin@trymysite.co.uk. We will respond within 30 days.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this policy from time to time. The date at the top of this page will always show when it was last updated. Continued use of this website after changes are posted constitutes acceptance of the updated policy.